We all know about the benefits of buying from local businesses; it is good for the environment because the product that you bought was not shipped from across the country. It also adds more money into the local economy, and it feels good to support your neighbors.
So how can you connect these benefits with buying a copier through a local leasing company? You have two choices when purchasing or leasing copiers and printers, you can buy it directly through the manufacturer, or you can go through local authorized dealers. If you want to buy a copier, you can go to your local office supply store for smaller MFPs and printers, or you can go online.
Here are the benefits of getting a copier from your local leasing company:
You get the best deals.
The first question that you ask is the price of the copier. There is a misperception that purchasing directly from the manufacturer’s representative will always get you the best price. The thing is, it won’t. The fact is that everyone buys the same wholesale price from the same source. Copier dealers are usually smaller companies with less overhead, and they can be more agile with their pricing.
Service is speedy and high-quality.
You can talk to anyone who has been in the industry for a long time, and they will say that local dealers provide better service. The thing with manufacturers is that people think they give better service since they produced the product, but that is not true. Service technicians go through the same training regardless of who they work for, may it be the direct manufacturer or local leasing company.
The manufacturer is not local, so service calls often have to be checked with their headquarters. This can turn a one day service into a three-day service. The great thing about local dealers is that they can make decisions faster. Service technicians also tend to be some of the longest-tenured employees in local leasing companies. That means that they definitely know what they are doing, and they have seen it all. With their knowledge, they can do faster repair, and you can return quickly to your business and focus on productivity.
Local dealers will attempt to diagnose the issue over the phone and maybe even troubleshoot it. Manufacturers’ call centers will usually forward contact info to the nearest technician. They will have no context of the problem, so it takes them longer to diagnose the issue. Having at least an idea of what is wrong allows a local representative to ensure that they are carrying parts and supplies that they are most likely going to need when they arrive at your office.
Square pegs and round holes
Manufacturer direct will have products from that manufacturer. Local dealers, on the other hand, carry equipment from different companies. They offer different copiers, printers, and scanners, and they also sell and service equipment from other manufacturers as well, depending on your specific needs as a customer. This allows them to better mix-and-match equipment to make custom-fit printing solutions for their customers based on output options, equipment speed, and pricing.
Account Manager Longevity equals expertise.
Local dealers have loyal employees who stick around for years. They know their customers and how their services can help customers achieve their business goals. Printing costs are between 2 to 4% of business revenue. You want to know the person advising and selling to you understand what they are talking about and will be around to help you in the future.
If you wish to lease a copier or buy one, you can contact your local leasing company. In Santa Maria, you can contact Santa Maria (805) 413-5788. They can assist you with copier lease in Santa Maria, copier repair in Santa Maria, and copier rental in Santa Maria.